Notice #137162
Underway

Further Kudos data server maintenance

Began:

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Kudos users will not be affected

This maintenance will not affect the normal use of any part of the Kudos website, including your publications, projects, metrics/results, showcases, and account management. This notice applies to publishers only.

Publishers may be temporarily unable to send some data to Kudos at times during the day

We will be carrying out further maintenance to our data server, which is where you send your DOI data feeds and usage data via FTP. The server may be unavailable at times during this maintenance window.

During this time you may not be able to load any new files, but most publisher have systems that will automatically retry loading them a few days later. Any files already loaded will be queued and will automatically be processed the following day. All author invitations will be sent out, but may be sent a day later than normal.

We're sorry for any inconvenience this maintenance window causes. If you have any questions, please contact your Kudos Account Manager, who will be happy to help.

  • Website

    The main Kudos web site

  • Publication search

    Allows you to search for publication by title, name or DOI

  • Data Import

    The system we use to ingest feeds from our data providers

  • Sharing

    The ability to share your publications

  • Widgets

    Kudos widgets which show publication detail on third-party sites.

  • Kudos Pro

    Kudos Pro allows you to create custom pages for your research projects, and helps you to share and disseminate your page.

  • Showcase

    The Kudos Showcases let you browse and discover the latest research, explained in plain language. It features both publications and research project pages.

Previous Incidents

[Complete] Kudos data server maintenance

Began: Ended: Duration:
  • Data Import

Kudos users will not be affected

This maintenance will not affect the normal use of any part of the Kudos website, including your publications, projects, metrics/results, showcases, and account management. This notice applies to publishers only.

Publishers will be temporarily unable to send some data to Kudos

We will be carrying out essential maintenance work on our data server, which is where you send your DOI data feeds and usage data via FTP. The server will be unavailable during this maintenance window. We also anticipate further disruption to the data server on Monday 29 November as we finalise the maintenance work.

During this time you won’t be able to upload any new files, but most publisher have systems that will automatically retry loading them a few days later. Any files already loaded will be queued and will automatically be processed the following week. All author invitations will be sent out, but may be sent a few days later than normal.

We're sorry for any inconvenience this maintenance window causes. If you have any questions, please contact your Kudos Account Manager, who will be happy to help.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.