Kudos data server maintenance
The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Kudos users will not be affected
This maintenance will not affect the normal use of any part of the Kudos website, including your publications, projects, metrics/results, showcases, and account management. This notice applies to publishers only.
Publishers will be temporarily unable to send some data to Kudos
We will be carrying out essential maintenance work on our data server, which is where you send your DOI data feeds and usage data via FTP. The server will be unavailable during this maintenance window. We also anticipate further disruption to the data server on Monday 29 November as we finalise the maintenance work.
During this time you won’t be able to upload any new files, but most publisher have systems that will automatically retry loading them a few days later. Any files already loaded will be queued and will automatically be processed the following week. All author invitations will be sent out, but may be sent a few days later than normal.
We're sorry for any inconvenience this maintenance window causes. If you have any questions, please contact your Kudos Account Manager, who will be happy to help.
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