Kudos Premium Stories may be unavailable, and other pages may be slow to load

Duration: 1 hour
Complete
Complete

This maintenance is now complete, slightly earlier than expected! Thanks for your patience while we completed this work to keep Kudos running smoothly for you.

If you're experiencing any problems, we recommend you sign out of Kudos and sign back in, then try again. If that doesn't help, please contact Support, who'll be able to help you.

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Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Due to essential maintenance needed to keep Kudos running smoothly, you might notice some parts of our system are slower to respond, and certain parts of the system may be temporarily unavailable.

  • ⚠️ Kudos Premium Story pages (including Story management tools for collaborators) may be temporarily unavailable during this time, and you might see an error message or not be able to load the page at all.
    • 🔃️ After the end of this maintenance window, refresh the page to restore full functionality.
  • ⏱️ All other Kudos services, including Publication pages and Showcases, will remain available, but may take longer than usual to load.
  • 📈️ We'll still be tracking Publication and Premium Story metrics as usual during this time.
  • 🚚️ Publisher file loading will be unaffected, although requests to our MSS API may take longer than usual to complete.

We're sorry if your use of Kudos is impacted by this maintenance. If you have any questions about this maintenance window, please contact Kudos Support.

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Began at:

Affected components
  • Kudos Premium Stories