Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

If you're seeing a blank page when accessing Kudos, your browser may have stored some incorrect information on your computer. You can fix this by doing a 'forced refresh' (also called a 'reload from origin') by following the instructions below for your operating system and web browser.

If the instructions below don't work, or aren't available for your operating system or browser, you should be able to access Kudos through a Private Browsing or Incognito window, or similar.

Windows and Linux

Google Chrome, Microsoft Edge

Do one of the following:

  • Hold down the Ctrl key and click the Reload button in the browser toolbar
  • Hold down the Ctrl key and press the F5 key on your keyboard

Firefox

Hold down the Ctrl and Shift keys and press the R key on your keyboard

macOS

Safari

Hold down the Command (⌘) and Option (⌥) key and press the R key on your keyboard

Google Chrome, Microsoft Edge, Firefox

Hold down the Command (⌘) and Shift (⇧) key and press the R key on your keyboard

iOS

Safari

  1. From your home screen, open the Settings app. Tap Safari, then Advanced, then tap the Search box and type 'growkudos.com'. Swipe from right to left on the entry for growkudos.com that appears, then tap Delete.
  2. Then, in the Safari app, reload the page

Android

Google Chrome

  1. Open https://www.growkudos.com in Chrome on your phone
  2. Open the menu
  3. Tap the info ('i' in a circle) icon
  4. Tap 'Site settings'
  5. Tap the delete icon next to the stored data information for the site
  6. Confirm in the prompt
  7. Reload the page
Avatar for Kudos Engineering
Kudos Engineering
Recovering

We've fixed the issue, and the service is now recovering. If you're still having trouble accessing Kudos, we recommend clearing your browser data for growkudos.com.

Please contact Kudos Support if you continue to have issues. We're sorry for any inconvenience caused by this downtime.

Avatar for Kudos Engineering
Kudos Engineering
Identified

You may see errors or maintenance pages when accessing Kudos. We've identified the problem, and are working on a fix. Sorry for the inconvenience as we work to bring the site back!

Avatar for Kudos Engineering
Kudos Engineering
Began at:

Affected components
  • Website