Pages are temporarily unavailable

Resolved
Resolved

Our service provider has resolved the problem, and added additional safeguards to prevent it occurring in the future. We've monitored the situation over the weekend, and all Kudos pages remained available throughout. Thanks for bearing with us during this short outage!

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Kudos Engineering
Recovering

Our service provider is now recovering from their outage and all Kudos pages should now work correctly. You may need to use your browser's 'reload' function to refresh any pages that are showing an error.

We'll keep this status update open until our service provider can confirm that they've fully recovered.

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Kudos Engineering
Investigating

One of our service providers appears to be having an outage, which is causing some Kudos pages to be unavailable. The following pages may show errors or fail to load properly:

  • Showcases
  • Project Story pages (including Publication extenders and Clinical trial pages)
  • The Kudos homepage

Other pages, including the Kudos Hub and Article Story pages, should continue to work as normal.

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Kudos Engineering
Began at:

Affected components
  • Website
  • Projects
  • Showcase