Server maintenance

Friday, 6 November — 1 hour
Complete
Complete

The maintenance is now complete. Thanks for your patience.

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Kudos Engineering
Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

We're undertaking essential maintenance on our servers. During the maintenance window, some services will be unavailable, but most users shouldn't be impacted. We apologise for any disruption during this unplanned maintenance.

🚚 The publisher FTP server will not be available during this maintenance. New connections will fail, and existing connections will be disconnected. We're sorry for any inconvenience this causes.

🗃️ Any data files uploaded to the data server prior to the maintenance window will be processed as normal, although processing may be slightly delayed.

📨 Transactional email messages from Kudos, such as email address verification messages and password reset requests, along with invitations sent by Kudos on behalf of our publisher partners, may be delayed during this window.

✅ All other areas of the Kudos platform, including Showcases, Story pages, and the Kudos Hub, will continue to operate as usual.

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Kudos Engineering
Affected components
  • Data Import
  • Transactional Email