Services may be slow or unavailable

Recovering
Recovering

Our service provider reports that they've fixed the core issue, and are waiting for things to recover. You may still experience slow or unavailable pages in the mean time.

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Kudos Engineering
Updated

Our service provider has confirmed that they're working on a fix for the issue. We'll provide an update once they confirm a timeline for resolution of the issue.

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Kudos Engineering
Identified

One of our service providers is encountering issues this morning, which in turn is impacting Kudos services. Pages may be slow to load or fail to load altogether, and transactional email may be significantly delayed. We'll update when we know more, and apologize for any inconvenience in the mean time.

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Kudos Engineering
Began at:

Affected components
  • Website
  • Publication search
  • Projects
  • Showcase
  • Sharing Publications
  • Widgets
  • Log in with external accounts
  • Transactional Email