Publication search is not available and the Kudos Hub may load slowly

Resolved
Resolved
After 12 hours and 14 minutes

Our data provider has resolved the problem, so all parts of Kudos should be functioning normally again. You may experience some pages, particularly publication search results, loading slightly slower than usual due to higher load as our data provider’s services recover.

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Identified

Due to an outage at our data provider, searching for publication to claim within Kudos is not available. Searches may take a long time or show error messages. You can still use other parts of Kudos as usual, and can still work with publications you have already claimed. Kudos Projects and Showcase are not affected.

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Began at:

Affected components
  • Publication search